Ongoing changes within the workplace culture increasingly have an impact on retention.  As a result, you, as an owner or manager, are wise to reevaluate your strategy for employee satisfaction.  Staff that feel valued and supported are often more committed to your company and its customer service expectations.  The attached article discusses some of the ways that you can foster the “right” culture to encourage your team to stay and grow within your organization.

https://www.forbes.com/sites/cisco-webex/2021/07/29/employee-or-customer-a-new-world-of-employee-retention/?sh=52560c8714eb